Shipping Policy
Return Policy
Any more questions?
Reach out to our customer support team via email at info@zaiannature.com or visit our Contact Us page on the website.
We aim to process and ship your order within 1-2 business days of receiving it.
Delivery times may vary depending on your location. Domestic orders typically arrive within 3-7 business days, while international orders may take 7-14 business days.
Once your order is shipped, you'll receive a confirmation email with tracking details to monitor your delivery status.
Yes, we offer international shipping to various countries. Rates and delivery times may vary based on your location.
Yes, you can return unused items within 5 days of purchase. Items must be in their original condition and packaging.
To start a return, please contact our customer support team with your order number and reason for return.
All returns undergo a thorough inspection. We'll notify you of the approval or rejection
Refunds are not possible. In certain cases that meet our return criteria, we will always send a replacement package. However, you will never receive a refund.
Reach out to our customer support team via email at info@zaiannature.com or visit our Contact Us page on the website.