Shipping & Returns

                                              Shipping Policy

How long does it take to process my order?

We aim to process and ship your order within 2-3 business days of receiving it.

What are the shipping times?

Delivery times may vary depending on your location. Domestic orders typically arrive within 3-7 business days, while international orders may take 7-14 business days.

How can I track my order?

Once your order is shipped, you'll receive a confirmation email with tracking details to monitor your delivery status.

Do you offer international shipping?

Yes, we offer international shipping to various countries. Rates and delivery times may vary based on your location.

                                               Return Policy

Can I return items if I'm not satisfied?

Yes, you can return unused items within 5 days of purchase. Items must be in their original condition and packaging.

How do I initiate a return?

To start a return, please contact our customer support team with your order number and reason for return.

What happens after I initiate a return?

All returns undergo a thorough inspection. We'll notify you of the approval or rejection 

How will I receive my refund?

Refunds are not possible. In certain cases that meet our return criteria, we will always send a replacement package. However, you will never receive a refund.

  Any more questions?

  Reach out to our customer support team via email at info@zaiannature.com or visit our Contact Us page on the website.